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©Firefly Handmade Creations LTD

Shipping Information 

UK Shipping 

We offer shipping nationwide, once you have chosen the products you would like to purchase please add them to the cart and once prompted to add your address the delivery will be automatically calculated based on whats in your cart. 

Our processing time for all of our products is 10 working days unless otherwise stated through email personally from our company. This mean we have 10 working days to create your order before we ship it. So make sure you have understood this before contacting us requesting where your order is. 

Please see below delivery costs

Standard UK Delivery  (5-7 Working days) £2.95- £4.95

Express UK delivery (3-5 Working Days) £3.95- £4.95

 

We only ship out our deliveries on working days and not on weekends so please bear this in mind when ordering. We use Hermes delivery service to post your parcel and deliver, you will receive a notification with your tracking order. This will allow you to track your parcel and where is it in the shipping process. 
 

SHIPPING

Please allow 5-7 days for your purchase to arrive. As soon as your order is ready, we will send you a dispatch email. My Hermes will send you a tracking email with your tracking number contained within. Please use this tracking number to see where your parcel is in the delivery process. 

RETURNS

Everything in our store has been carefully selected and quality checked before being dispatched. Please choose carefully as unless your purchase is faulty we will not be able to accept an exchange